FSS Facilities Management Satisfaction Survey

Full Name (Optional):

Email (Optional):

Status: *

Academic Year: *

Semester: *

Department/Unit/Section: *

How do you typically communicate request(s) to the Facilities Manager? Please select all that apply: *

Please indicate your level of satisfaction with the services you received: *

	Very satisfied	Somewhat satisfied	Neither satisfied nor dissatisfied	Somewhat dissatisfied	Very dissatisfied
Acknowledgement of requests *	Acknowledgement of requests - Very satisfied	Acknowledgement of requests - Somewhat satisfied	Acknowledgement of requests - Neither satisfied nor dissatisfied	Acknowledgement of requests - Somewhat dissatisfied	Acknowledgement of requests - Very dissatisfied
Timeliness of service delivery *	Timeliness of service delivery - Very satisfied	Timeliness of service delivery - Somewhat satisfied	Timeliness of service delivery - Neither satisfied nor dissatisfied	Timeliness of service delivery - Somewhat dissatisfied	Timeliness of service delivery - Very dissatisfied
Overall quality of services rendered *	Overall quality of services rendered - Very satisfied	Overall quality of services rendered - Somewhat satisfied	Overall quality of services rendered - Neither satisfied nor dissatisfied	Overall quality of services rendered - Somewhat dissatisfied	Overall quality of services rendered - Very dissatisfied

Please feel free to share any additional comments or suggestions that you believe will assist us in exceeding your expectations:

*Please use space to expand on the issues you have experienced and make recommendations to improve service.

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The University of the West Indies, Mona