Support Offered

The helpdesk is the first place you go for support for:

Accounts-User Name and Password

How can I get email Account?

A Campuspipeline account is automatically given to all current staff and student of UWI. This can be accessed by directly clicking on the Campuspipeline link on the homepage or by typing the URL: http://campuspipeline.uwimona.edu.jm/cp/home/loginf

How do I change my password?

You will first be notified to change your password via email, 14 days before the password expires. You will also get notifications periodically until you change the password.

Ways to change password:

• You can call the office to get a password reset.
• While you are log unto the computer pres Ctrl+Alt+Del simultaneously, then click on “Change password”, fill in the required fields to change the password.
• On the Homepage, Go to “Online System”, Click on “Password Self Service System”. Follow the instructions to change your password

How can I change my email password?

You will be prompted to change your password on your first login. You may also change your password by visiting the MITS’s Helpdesk or while you are logged into the account. Click on “Options”, then “Password”. Follow the instructions to change your password.

How can I gain access to OurVLE?

You can access OurVLE directly from the homepage or by typing this URL: http://ourvle.uwimona.edu.jm/ . Use the same username/password that you use to access the domain to access this platform.